hatori betPrivacy Policy

This page describes what we collect when you use hatori bet and how we keep that data protected. We at hatori bet take your privacy seriously and operate under clear principles: we collect only what we need to verify your account, process your deposits and withdrawals, and comply with local law. We do not sell your data to third parties, and we limit access to your information to staff and processors who need it to serve you.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law. When you open an account on hatori bet, you agree to this policy and our terms of service.

What we collect on hatori bet

We collect your email address, phone number, and full name when you register. During account verification (KYC), we ask for a government-issued ID — such as a KTP, passport, or driving licence — and a recent utility bill or bank statement to confirm your address. We also collect a selfie to match against your ID photo. These steps are required by Indonesian financial regulations and help us prevent fraud and money laundering.

When you deposit or withdraw funds through hatori bet, we record the payment method you use — whether DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank transfer via mobile banking, local payment, online payment, or e-wallet. We store the transaction amount, timestamp, and reference number. We do not store your full card or wallet credentials; payment processors handle those securely on their own systems.

We collect your betting and gaming activity — which markets you view, which games you play, your stakes, and your results. We also log your IP address, device type, and browser information for security and fraud detection. If you contact our support team, we keep records of your messages and our responses.

Data retention: We keep your account data for as long as your account is active. After you close your account, we retain transaction records for seven years to comply with financial reporting rules.

How we use your data on hatori bet

We use your personal information to verify your identity, process your deposits and withdrawals, and settle your bets. We also use it to detect fraud, prevent account abuse, and comply with anti-money-laundering (AML) regulations. If you opt in, we may send you promotional emails about new games or payment methods available on hatori bet — you can unsubscribe at any time.

We analyse your activity in aggregate (not individually) to improve our platform, understand which games and markets are popular, and identify technical issues. We do not use your data to build a profile for sale to advertisers.

Third-party processors

Our servers may sit outside your jurisdiction. We use payment processors in Singapore and the Philippines to handle mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment transactions. We also use a KYC verification vendor based in Malaysia to validate your ID documents. These processors sign data-protection agreements with us and are not permitted to use your data for their own purposes.

We do not share your data with marketing firms, data brokers, or social-media platforms. We may disclose your information if required by a court order or a regulatory authority in a jurisdiction where we operate.

Your rights and our commitments on hatori bet

You have the right to request a copy of the data we hold about you, to correct inaccurate information, and to ask us to delete your account and associated records (subject to legal retention requirements). To exercise these rights, contact our support team via the contact form on hatori bet or email the address listed below.

We use industry-standard encryption (TLS 1.2 or higher) to protect data in transit. Your password is hashed and salted; we do not store it in plain text. We enforce two-factor authentication on all accounts to prevent unauthorised access. Our staff access your data only when necessary to resolve a support ticket or investigate fraud.

We review our security practices annually and conduct penetration testing. If we discover a data breach, we will notify affected users within 72 hours and cooperate with relevant authorities.

Cookies and tracking

We use cookies to keep you logged in, remember your preferences, and detect suspicious login attempts. These are essential for hatori bet to function. We do not use cookies to track you across other websites. You can disable cookies in your browser settings, but doing so may prevent you from using hatori bet.

Contact hatori bet

If you have questions about this privacy policy or how we handle your data on hatori bet, please contact our support team. We aim to respond to all inquiries within five business days. Our services are available only where local law permits.